Status Descriptions

• Draft: Your disbursement request has not been completed, but we saved your progress. Additional information is required to complete your submission.

• Submitted: We received your disbursement request and it is currently undergoing review. We will reach out when a decision has been made, or if we require additional information.

• Hold: We have encountered a problem with your disbursement request, and corrective steps are required. We will reach out with further details.

• Approved: Your disbursement request has been approved, and we are preparing to transfer your funds by ACH.

• ACH Pending: We have initiated a payment to the bank account indicated, and it is in process. You will be notified when we have confirmation from the bank.

• ACH Hold: A problem has occurred in the ACH transfer process and we have placed your request on temporary hold. The most common reason is incorrectly submitted bank information. We will reach out to resolve.

• Disbursed: We have received confirmation from the bank that your funds have been received.